Cancellation Policy

 

Maskin Clinic understands that sometimes schedules change and therefore

requests at least 48 hours notice when cancelling or rescheduling your

appointment. A credit card or $50 deposit is required to hold your appointment.

Appointments cancelled within 48 hours or for which clients are a “No Show” for will incur $50 cancellation fee.

Please note that if you are over 15 minutes late for your appointment, we

may have to reschedule your service if it cannot be completed in the

remaining time frame. All attempts to reschedule in a timely manner will

be made. If we do not hear from you 15 or more minutes into your

scheduled appointment time it is considered a “No-Show” and you

will be charged $50.

Maskin Clinic values your time and feels that it is fair to honour the same policies

we hold to our clients. Should Maskin Clinic need to cancel on a client due to

unsafe weather conditions weather, power outages, or other unforeseen

events with less than 24 hours notice we will honour 20% off your next

identical service and do all we can to reschedule your appointment in a

timely manner.

Here at Maskin Clinic we understand that accidents and emergencies happen

that prevent 48 hour notice for cancelling or rescheduling your

appointment. Clients are given one (1) grace appointment a year

for last-minute scheduling changes, cancellations, or no-shows. Please

inquire at our location or by phone on how to sign up for free today!

Salon Cancellation and Lateness Policy

If you have any questions regarding our policies please give us a call at

0410134211

Thank you for booking your service with Maskin Clinic.