Please keep in mind that we cannot refund or replace lost, stolen, or destroyed gift cards. Our gift cards cannot be exchanged for cash. To secure your booking, please provide your gift card number when making a reservation. Please ensure that you redeem your gift card before its expiration date, which is set to 12 months from the purchase date.. Kindly note that gift cards serve as a deposit for your booking. In the event of cancelling a confirmed appointment within 48 hours or failing to show up, you will forfeit your gift card. We appreciate your understanding and looking forward to treat you at your next visit.